Experience level:
2.0 to 4.0 years
Roles and responsibility for
windows system administrator :
Windows Systems Administrator
About the Job
Under the general supervision of a senior system administrator, you will be responsible for handling day to day operations of Windows Operating Systems.
About the Team
The Windows Group manages servers, storage environments, application and services that support the Akamai corporate environment and engineering groups.
Responsibilities
- Provide Tier1/Tier2 support of windows systems.
- Provide front-line support for operational issues.
- Monitor & Respond to problems / alerts, resolve problems based on documented solutions.
- Identify & Scope problems, troubleshoot & resolve with help from Tier3 and document resolution in the form of knowledge base articles.
- Perform remote software installations; patch software/OS; troubleshoot connectivity problems.
- Perform audits of system configuration settings throughout infrastructure to ensure adherence to standards.
- Provide 24 x 7 x 365 support on a rotating on-call schedule.
Requirements for
windows system administrator :
Basic Qualifications
- Two to
four years of Windows system administration experience.
- Strong interpersonal and communication skills (verbal and written); capable of writing basic documentation; disciplined approach to incident / problem management processes and procedures.
- A can-do and enthusiastic attitude toward work and customers.
- Working knowledge on windows core applications like SMS, MOM, Share point
- Good background on DHCP, WINS and DNS services
- Strong technical troubleshooting skills for both system performance and network connectivity issues.
Desired Qualifications
- Diploma in Electronics/ Computer Science or Any Engineering Degree
- Windows scripting knowledge (optional but preferable)
- Exposure to working in Global enterprise support
- Microsoft certification preferred
Other Information
Contact information for windows system administrator :
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